Extensible Services / Server for Web Services 27-01-2026 04:57:01
E-Mail: support @ netroda.com
These Policies apply to all webservices published under the domain of netroda.com equally, including, and not limited to support.netroda.com, manuals.netroda.com, forum.netroda.com, tmc.netroda.com and others.
General information and mandatory information
Name of the responsible party
The responsible party for data processing on this website is:
technoluma NETRODA TECHNOLOGIES Corporation
technoluma SH.P.K.
c/o Responsible GDPR Data Protection Officer (GDPR-DPO)
for the European Union: EC Data Protection Officer
RR./UL. Peja 1
XK-32000 Poterq (eperm) / Gornji Petric
Republic of Kosovo
The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).
Revocation of your consent to data processing
Some data processing operations are only possible with your express consent. You can revoke your previously granted consent at any time. An informal email notification is sufficient for revocation. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority for data protection issues is the data protection officer of the country in which you are located. The following link provides a list of data protection officers and their contact details: https://ec.europa.eu/
Right to data portability
You have the right, pursuant to Article 20 GDPR, to receive the personal data concerning you which you have provided to us and which we process by automated means on the basis of your consent or for the performance of a contract. Such data will be provided in a structured, commonly used, and machine-readable format.
Where technically feasible, and upon your explicit request, we will transmit such data directly to another controller. Direct transmission to another controller may be subject to technical, organizational, and security constraints and will only be performed where it does not adversely affect the rights and freedoms of others and where the identity of the requesting data subject and the recipient controller can be reliably verified.
Right to information, correction, blocking, deletion
Within the scope of applicable law, you have the right at any time to request, free of charge, information about whether and which personal data concerning you is being processed. This includes, where applicable, information about the origin of the data, the categories of recipients, the purpose and legal basis of processing, and the envisaged retention period.
Furthermore, you have the right to request the rectification of inaccurate personal data, the completion of incomplete personal data, the restriction of processing, or the erasure of your personal data, provided that the respective legal requirements under Articles 16, 18, and 17 GDPR are met.
You may contact us at any time regarding these rights or other questions concerning the processing of personal data using the contact details provided in the legal notice.
Limitations and Process of Identification, Verification, and Data Correction
The exercise of rights to information, rectification, restriction, deletion, or data portability requires that the requesting person can be reliably identified and that the requested data can be clearly and deterministically associated with that person. Requests from persons who cannot be identified, or whose identity cannot be sufficiently verified, cannot be fulfilled insofar as the association between the requesting person and the relevant data records cannot be technically or legally established.
In particular, where personal data is processed in a manner that does not permit direct identification (e.g., pseudonymized, anonymized, or aggregated data), or where identifiers necessary for reliable association are not available or no longer retained, technical correction, deletion, or disclosure of such data may not be possible.
For requests made under the right of access or data portability, the requesting person is required to provide all information necessary to verify their identity and, where applicable, to ensure secure and lawful transmission of the requested data. Any costs or efforts associated with providing adequate identification, secure communication channels, or verified recipient details shall be borne by the requesting person, unless otherwise required by mandatory law.
We reserve the right to request additional information where necessary to confirm the identity of the data subject or to prevent unauthorized disclosure of personal data, in accordance with Article 12(6) GDPR.
TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses Transport Layer encryption (TLS). This ensures that any data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address bar in your browser and the lock symbol in the browser bar.
Responsibility for Client-Side TLS Integrity and Forward Secrecy
While SSL or TLS encryption protects data in transit between your browser and our servers, the effectiveness of these security mechanisms also depends on the integrity and configuration of the end-user’s devices and network environment. Each party is responsible for ensuring that their own systems, including operating systems, browsers, and network infrastructure, support secure TLS configurations and provide appropriate cryptographic protections such as forward secrecy.
In particular, TLS security assumptions may be affected in environments where third-party root certificates are installed on client devices, or where traffic is intercepted, inspected, or terminated by enterprise network proxy services, security gateways, or similar middleware solutions. Such configurations are common in corporate, institutional, or managed IT environments and may allow authorized third parties within those environments to decrypt, inspect, or re-encrypt TLS-protected communications.
We do not have control over, nor responsibility for, the security posture, certificate trust stores, or network-level interception mechanisms implemented on the user’s devices or within their organizational networks. Any weakening of TLS guarantees, including the loss of forward secrecy or confidentiality due to client-side or network-level modifications, falls outside our sphere of responsibility.
Users are therefore advised to ensure that their devices and network connections are configured in accordance with current security best practices and that they understand the implications of any third-party certificates, security software, or proxy services operating within their environment.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. This information includes:
This data is not merged with other data sources. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual measures.
Contact form
Data submitted via the contact form, including your contact details, will be stored in order to process your inquiry or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered into the contact form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your previously granted consent at any time. An informal email notification is sufficient for revocation. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you request deletion, revoke your consent to storage, or there is no longer a need to store the data. Mandatory statutory provisions – in particular retention periods – remain unaffected.
Cookies
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our service more user-friendly, effective, and secure.
Some cookies are "session cookies." These cookies are automatically deleted after your browser session. Other cookies, however, remain on your device until you delete them yourself. These cookies help us recognize you when you return to our website.
With a modern web browser, you can monitor, restrict, or prevent the use of cookies. Many web browsers can be configured to automatically delete cookies when you close the program. Deactivating cookies may result in limited functionality on our website.
The use of cookies that are necessary for electronic communication or to provide certain functions you have requested (e.g., shopping cart) is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in storing cookies to ensure the technically error-free and smooth provision of our services. If other cookies are set (e.g., for analysis functions), these will be addressed separately in this privacy policy.
Google Analytics
Unsere Website verwendet Funktionen des Webanalysedienstes Google Analytics. Anbieter des Webanalysedienstes ist die Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies." These are small text files that your web browser stores on your device and enable an analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server is usually located in the USA.
Google Analytics cookies are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, where applicable, also our advertising.
IP-anonymization
We use Google Analytics in conjunction with the IP anonymization function. This ensures that Google shortens your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before transmitting it to the USA. In exceptional cases, Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent cookies from being set by your web browser. However, this may limit some features of our website. You can also prevent Google from collecting data relating to your website usage, including your IP address, and subsequently processing it. You can do this by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout.
Objection to data collection
SYou can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set that prevents your data from being collected on future visits to our website: Deactivate Google Analytics.
For details on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245
Order processing
In order to fully comply with the statutory data protection requirements, we have concluded a contract for order processing with Google.
Demographic characteristics in Google Analytics
Our website uses the "demographics" feature of Google Analytics. This allows us to create reports containing information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third parties. It is not possible to assign the data to a specific individual. You can deactivate this feature at any time. You can do this via the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the "Objection to data collection" section.
Netroda Technologies EXAPROTECT(TM)
Netroda Technologies FoundationShield(TM)
Our website uses features of the EXAPROTECT and FoundationShield protection services from Netroda Technologies. The protection service is provided by Netroda Technologies, a part of TECHNOLUMA SH.P.K.
Netroda Technologies EXAPROTECT uses "cookies." These are small text files that your web browser stores on your device and enable analysis of human website usage. Information generated by cookies about your use of our website is transmitted to a Netroda Technologies server and stored there. The server is located in the European Union.
EXAPROTECT cookies are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in protecting our website to prevent spam and secure our networks.
IP-anonymization
Your IP address will not be transferred outside of member states of the European Union or to other contracting states that are not members of the Agreement on the European Economic Area. Your IP address will be irreversibly anonymized using state-of-the-art technical procedures before storage.
Objection to data collection
You can prevent Netroda Technologies EXAPROTECT from collecting your data by no longer visiting this website.
Order processing
In order to fully comply with the statutory data protection requirements, we have concluded a contract for order processing with Netroda Technologies.